For Support Coordinators

A SIL provider
you can actually rely on

MMT Care makes SIL referrals straightforward for support coordinators. Clear communication, honest timelines, a dedicated referral pathway, and a free Registered Nurse in every home. We do the clinical heavy lifting — so you can focus on your clients.

At a glance — MMT Care

Provider type
NDIS Registered — SIL, SDA, Core Supports
Clinical model
Free Registered Nurse in every SIL home
Locations
Sydney · Brisbane · Gold Coast · Melbourne
Referral response
Within one business day
Matching process
Home visit before commitment — no pressure
Registered NDIS Provider Free Registered Nurse — every home SIL · SDA · In-Home SIL · Hospital Discharge NSW · QLD · VIC

Why support coordinators refer to MMT Care

What sets us apart
from most SIL providers

We've built our model around the things coordinators tell us matter most — clinical safety, clear communication, and a process that doesn't leave you chasing for updates.

Free Registered Nurse in every home

Clinical oversight is included in every MMT Care SIL placement — within Core Supports SIL funding. No capacity-building budget required. Your clients get nursing oversight regardless of how their plan is structured.

We respond to referrals promptly

Every referral gets a response within one business day. We'll tell you honestly whether we have compatible vacancies — or if we don't. We don't let enquiries sit.

Honest about timelines

We don't make promises we can't keep. If a placement will take time — because of plan complexity, vacancy availability, or matching — we say so clearly from the first conversation.

Housemate matching that actually works

We take compatibility seriously — lifestyle, routines, communication styles. We share relevant information about existing housemates so you can discuss the match with your client before a home visit is arranged.

Hospital & aged care discharge pathways

We have established processes for complex discharge situations — hospital to SIL, rehab to SIL, aged care to NDIS. Our Registered Nurse leads these transitions and liaises directly with clinical teams.

In-Home SIL for participants not suited to shared living

Not every client is right for a group home. Our In-Home SIL model provides the same clinical oversight in a quieter, more structured setting — same SIL funding category, different environment.

Making a referral

How to refer a client
to MMT Care — step by step

Our referral process is designed to be simple for you. Four steps, one point of contact, and a clear answer within one business day.

1

Submit the referral form

Use the form on this page. Tell us the participant's location, primary support needs, and approximate SIL funding level. Complexity detail is helpful but not required at this stage.

2

We respond within one business day

Our team reviews current vacancies and compatibility. We'll tell you what's available — or be honest if nothing is compatible right now and discuss alternatives.

3

Home visit arranged

If a match looks promising, we arrange a home visit — your client (and you, if helpful) sees the property, meets existing housemates where appropriate, and asks questions. No pressure to proceed.

4

Placement confirmed & transition planned

Once the client decides to proceed, our Registered Nurse and team develop an individualised support plan. Move-in is structured at the participant's pace.

MMT Care SIL home

Talking to your clients

What to tell clients
about MMT Care

When you're explaining MMT Care to a client or their family, here are the key points that tend to matter most:

Every home has a Registered Nurse — included in SIL funding, at no extra cost to the participant or their plan
They can do a home visit before deciding — no commitment required to see the property
Housemate compatibility is assessed before any match is proposed — we share relevant information
If a shared home isn't right, In-Home SIL is an option using the same SIL funding
Support workers are consistent — not agency-rotated — and trained by the RN on participant-specific protocols
We're honest about what SIL can and can't cover — no overselling, no hidden gaps

What coordinators say

From support coordinators
who refer to MMT Care

"The registered nurse model is something I now lead with when explaining MMT Care to families. I've had clients who needed clinical oversight that other providers simply couldn't provide without separate referrals and extra plan funding. MMT Care just includes it."

Rachel M.
Support Coordinator, Sydney NSW

"What I appreciate most is that they're honest. I referred a client last year and MMT Care told me they didn't have a compatible vacancy — and explained why rather than just putting my client in something unsuitable. That kind of integrity is rare in SIL."

James P.
Support Coordinator, Brisbane QLD

"For my hospital-discharge clients, MMT Care is the first provider I call. The fact that their Registered Nurse talks directly to the hospital team takes a huge amount of coordination off my plate — and means nothing is lost in translation at handover."

Lisa G.
Hospital Liaison Coordinator, Gold Coast QLD

Coordinator questions

Common questions
from coordinators

We've answered the questions we hear most often from support coordinators. If yours isn't here, get in touch.

View current vacancies
Ideally yes — an active NDIS plan with Supported Independent Living (Assistance with Daily Life, Core Supports) funded is the standard starting point. However, we can speak with you about whether the participant's current plan could be varied to include SIL, or whether a plan reassessment might be warranted. Contact us early — we'd rather help you think through the options than wait until the plan is confirmed.
To give you a useful first response, we need: preferred location, primary support needs and disability type, approximate SIL hours per day, whether there are any clinical protocols in place (medication, behaviour support plans, etc.), and any preferences around housemate gender or noise levels. A referral doesn't require a full functional assessment — we'll tell you what additional information we need after the initial conversation.
If there's a compatible vacancy and the NDIS plan already includes SIL funding, a placement can be arranged within a few weeks. Complex placements — those requiring plan variations, SDA eligibility determination, or where the participant's needs require a specific home configuration — take longer. We will give you an honest estimate at the first conversation and update you if circumstances change.
Yes — and the earlier the better. For hospital discharge referrals, our Registered Nurse will liaise directly with the hospital's discharge planning team, which takes a significant coordination burden off you. For aged care to NDIS transitions, the timeline is longer but the process is well-established. See our dedicated pages for Hospital to Home and Aged Care to NDIS.
Our In-Home SIL Support model places participants in a structured family-home setting — quieter, with consistent workers, and without the group-living dynamic. It uses the same SIL funding category and includes the same Registered Nurse oversight. Many coordinators refer clients specifically for this model when a shared home is clinically or socially contraindicated.
The Registered Nurse is included within our SIL staffing model and billed under Assistance with Daily Life (Core Supports) line items. No separate nursing line item, no capacity-building budget, and no additional charge to the participant's plan is required. If your client's plan is tight on capacity-building funding, this is particularly valuable — the clinical oversight is already there. See our full explanation on the Free Registered Nurse page.
Yes. We work with NDIS-managed, plan-managed, and self-managed participants. The funding pathway affects how invoices are processed, not the quality or structure of support provided. Contact us to discuss the specifics of your client's management type if you have any questions.

Make a referral

Refer a client to
MMT Care

Use this form to send us a referral. We'll respond within one business day with a clear answer on whether we have something compatible for your client right now.

Response within one business day
Honest answer on vacancy compatibility
Free Registered Nurse in every placement
Available across NSW, QLD and VIC

Direct contact

1300 066 822 — Mon–Fri, 8:30am–5:00pm
Sydney · Brisbane · Gold Coast · Melbourne

Or call us on 1300 066 822

Client referral

Fill in what you know — we'll follow up for anything else we need.